Information We Collect
At A&Z Helical Screw Piles, we collect personal information only when you choose to share it with us. This includes:
- Contact information — your name, email address, phone number, and physical address when you request a quote or contact us with questions
- Project details — information about your foundation project, property, and scope of work
- Website usage data — anonymized information about how you interact with our website, collected through Google Analytics and similar tools
- Communication records — emails, phone notes, and messages exchanged during your inquiry and project
How We Use Your Information
We use the information you provide for the following legitimate business purposes:
- To respond to your inquiry and provide you with an accurate quote
- To schedule site assessments and project consultations
- To communicate project timelines, updates, and completion details
- To improve our website and services based on user feedback and behavior
- To send follow-up communications related to your quote or project (with your consent)
- To comply with legal obligations and industry standards
Information Sharing
We do not sell your personal information to third parties for marketing purposes. However, we may share your information in these limited circumstances:
- Engineering partners — we may share project details with Professional Engineers (P.Eng) who prepare foundation drawings and engineering reports for your project
- Almita Piling — as an authorized Almita installer, we may share relevant project information for product warranty registration and technical support
- Legal requirements — we may disclose information if required by law, court order, or government agency
- Service providers — we may work with accountants, insurance providers, and IT support for legitimate business operations
Data Security
We take the security of your personal information seriously. We implement reasonable measures to protect your data, including:
- SSL encryption on our website to protect data in transit
- Secure storage of project files and contact information
- Limited access to personal information (staff only when needed)
- Regular review of our privacy and security practices
While we take these precautions, no method of transmission over the internet or digital storage is 100% secure. We encourage you to take steps to protect your own privacy as well.
Cookies and Analytics
We use Google Analytics and similar tools to understand how visitors interact with our website. This helps us improve user experience, measure website performance, and track which services are most popular.
- We do not collect or track personally identifying information through analytics
- You can control cookies through your browser settings
- Most browsers allow you to refuse cookies or alert you when cookies are being set
- If you disable cookies, some website features may not function properly
Your Rights
You have the right to:
- Access your information — request what personal data we have collected about you
- Correct your information — ask us to update or fix any inaccurate details
- Delete your information — request removal of your data (subject to legal requirements)
- Opt out of communications — unsubscribe from follow-up emails or marketing messages
To exercise any of these rights, simply contact us using the information below.
Contact Us
If you have questions about this privacy policy, concerns about how we handle your information, or would like to exercise your rights regarding your personal data, please get in touch:
- Phone: (613) 219-9862
- Mail: A&Z Helical Screw Piles
2014 Calypso Street
Limoges, Ontario K0A 2M0
Canada
We're committed to protecting your privacy and will respond to any requests or concerns within a reasonable timeframe.